FAQ’s

 

FAQs

 

Q. Does Superior Deck Restoration carry insurance?

A. Yes, we carry all necessary insurance policies, covering public liability, workers compensation and home warranty.  A certificate of insurance can be provided when requested.

Q. What does deck restoration involve?

A. Our deck restoration process includes deep eco-friendly cleaning, professional sanding, structural checks, repairs if needed, and sealing or staining to protect and revive your deck. 

Q. Do I have to be home at the time the work is being performed?

A. No, the majority of our customers are not home for any part of the process.

Q. Can you repair damaged or rotting timber?

A. Yes. We carry out both minor and major repairs, including replacing rotted boards, fixing joists, handrails, or stairs, and ensuring the structure is safe and solid. 

Q. Is my timber deck maintenance-free after Superior Deck Restoration seals it?

A. Your deck is exposed to elements all year round and may pick up dirt and debris, so it is vital to the life of the surface to always keep it as clean as possible.

This is easily done by periodically rinsing the surface down with a mild detergent and water.

Superior Deck Restorations contact you 12-14 months after we have restored your deck for an obligation free quote in relation to the maintenance of the deck.

Q. How long before I can use my deck after it has been sealed?

A. You must wait a minimum of 48 hours before returning furniture or pot plants to your deck.

Q. Do you subcontract your work?

A. No. We are a family-owned and run business. We handle every job from quote to completion. We never pass your details onto subcontractors.

Q. How do I get started?

A. Simply give us a call or fill out our online quote form and we’ll be in touch to arrange an inspection and chat about your project. 

 

Need to know more?

Would you like an obligation free quote?

Call Superior Deck Restorations today on 0404 026 121.

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Simply fill out the below form to ask any questions or to organise an obligation free quote.

Call Us

0404 026 121

Office Location

Castle Hill, NSW, and

Hawkesbury, NSW

Open Hours

Monday - Sunday: 7am- 7pm

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