Q. Are you still operating through Covid-19?
A. Yes, we are still open for business. The health and safety of our clients and our team has always been our top priority.
We will continue to put a high importance on disinfecting our equipment and keeping our medical grade hand sanatiser on site at all times. We are equipped with all the necessary items for hygiene.
We have made sure our business is 100% compliant to all the rules and regulations to COVID-19 and have completed and are fully certified in the Infection Control Training – COVID 19 set by the Department of Health.
Q. Does Superior Deck Restoration carry insurance?
A. Yes, we carry all necessary insurance policies, covering public liability, workers compensation and home warranty. A certificate of insurance can be provided when requested.
Q. How soon can I expect a response?
A. We offer a same day call back service. Shane will contact you for a prompt on site quote at a time that suits you.
Q. Do I have to be home at the time the work is being performed?
A. No, the majority of our customers are not home for any part of the process.
Q. How long will the process take?
A. It depends on the size and if the deck needs to be chemically striped from previous deck coatings. An estimate of days will be advised on the quotation.
Q. Is my timber deck maintenance-free after Superior Deck Restoration seals it?
A. Your deck is exposed to elements all year round and may pick up dirt and debris, so it is vital to the life of the surface to always keep it as clean as possible.
This is easily done by periodically rinsing the surface down with a mild detergent and water.
Superior Deck Restorations contact you 12-14 months after we have rejuvenated your deck for an obligation free quote in relation to the maintenance of the deck.
Q. How long before I can use my deck after it has been sealed?
A. You must wait a minimum of 48 hours before returning furniture or pot plants to your deck..
Q. Can my greyed-out deck be restored?
A. Yes, Superior Deck Restorations can professionally remove the greyed out appearance of the timber and bring it back to its original state.
Q. I noticed after my deck was stripped of the old product, some parts of the deck looks “fuzzy”, is this normal?
A. Yes, lignin is the natural glue in the timber that keeps the timber fibres together. When a deck is stripped, the lignin is broken down, causing the timber fibres to stand up. We use a soft orbital sanding process that eliminates any ‘fuzziness’ to your timber before we add the stain.
Need to know more?
Would you like an obligation free quote?
Call Superior Deck Restorations today on 0404 026 121.
Simply fill out the below form to ask any questions or to organise an obligation free quote.
Bella Vista, NSW
Monday - Sunday: 7am- 7pm